More than anything, I want you to love what you receive from Two Hands Full. All pieces are handmade by my two hands. I do my best to accurately portray clay body and glaze colors, and to communicate what the final piece/s will look like in shape and size. Do not hesitate to clarify or ask questions in the planning process to avoid unwanted surprises. That being said, this is an art form where imperfections and the unexpected arise. Unless there is a flaw in functionality, which is rare, please note that custom orders are not refundable or returnable. I look forward to working with you and creating one-of-a-kind functional wares for all your hearts’ desires and thank you for your support.