TERMS + CONDITIONS
ALL CONTENT, IMAGES, LOGOS ON WWW.TWO-HANDS-FULL.COM AND CONNECTED PAGES ARE PROPERTY OF TWO HANDS FULL. REACH OUT FOR WRITTEN CONSENT BEFORE YOU SHARE ANY CONTENT. PLEASE GIVE CREDIT WHERE CREDIT IS DUE WHEN SHARING ON ALL SOCIAL MEDIA SITES AND THE LIKE.
THE INFORMATION YOU GIVE THF IS KEPT PROTECTED. IF YOU HAVE ANY FURTHER QUESTIONS ABOUT THIS EMAIL HELLO@TWO-HANDS-FULL.COM
PLEASE READ ALL DESCRIPTIONS AND DETAILS BEFORE PURCHASING A PIECE. WE DO NOT ACCEPT RETURNS UNLESS THERE IS SOMETHING FUNCTIONALLY WRONG WITH THE PIECE. EMAIL HELLO@TWO-HANDS-FULL.COM FOR QUESTIONS ABOUT EXCHANGES WITHIN 10 DAYS FROM WHEN THE PIECE/S ARRIVED. THE CUSTOMER IS RESPONSIBLE FOR ALL ADDITIONAL SHIPPING COSTS UNLESS PIECE IS BROKEN UPON ARRIVAL.
MOST PIECES ARE MADE TO ORDER, MEANING THEY ARE MADE SPECIALLY FOR YOU AND WILL SHIP OUT WITHIN 3-8 WEEKS. AROUND THIS TIME YOU WILL RECEIVE SHIPPING CONFIRMATION WITH A TRACKING NUMBER. MOST PACKAGES ARE DELIVERED IN 2-5 BUSINESS DAYS. IF SOMETHING IS TIME SENSITIVE, PLEASE EMAIL HELLO@TWO-HANDS-FULL.COM OR MAKE A NOTE IN THE NOTES SECTION AT CHECKOUT.
IF YOU LIVE IN AN AREA WHERE PACKAGE THIEVES ARE OUT AND ABOUT- PLEASE USE THE SIGNATURE SHIPPING OPTION AT CHECKOUT OR SEND TO A P.O. BOX/PLACE OF WORK. TWO HANDS FULL IS NOT RESPONSIBLE FOR PACKAGES THAT GO MISSING AFTER THE CARRIER MARKS THEM DELIVERED.
CONTACT HELLO@TWO-HANDS-FULL.COM FOR A SPECIFIC QUOTE.
ALL PIECES ARE DISHWASHER, MICROWAVE, AND OVEN SAFE. NOT FOR USE BENEATH BROILER OR ON STOVETOP. TWO HANDS FULL IS NOT RESPONSIBLE FOR DISHWASHER-CAUSED BREAKAGES DUE TO LOADING PIECES TOO TIGHTLY TOGETHER.
IF UTENSIL SCRATCH MARKS BEGIN TO FORM, YOU CAN EITHER LEAVE IT- OR USE SOMETHING LIKE BAR KEEPERS FRIEND AND A SPONGE TO GET RID OF THEM. ALSO GOOGLE FOR OTHER ALTERNATIVES.
CUSTOM ORDERS ARE WELCOME AS LONG AS THEY FIT INTO MY ARTISTIC VISION. EMAIL HELLO@TWO-HANDS-FULL.COM WITH YOUR IDEA AND LET'S MAKE IT HAPPEN! KEEP IN MIND THERE IS A SMALL FEE FOR CUSTOM WORK. PLEASE TAKE A LOOK AT THE CUSTOM ORDER AGREEMENT BELOW:
More than anything, I want you to love what you receive from Two Hands Full. All pieces are handmade by my two hands. I do my best to accurately portray clay body and glaze colors, and to communicate what the final piece/s will look like in shape and size. Do not hesitate to clarify or ask questions in the planning process to avoid unwanted surprises. That being said, this is an art form where imperfections and the unexpected arise. Glazes and size are approximate. Unless there is a flaw in functionality, please note that custom orders are not refundable or returnable. I look forward to working with you and creating one-of-a-kind functional wares for all your hearts’ desires. Thank you for your support.